Customers always tend to look for quick responses to their requests for assistance. eAssistance Pro equipped with rich features can be very handy in providing online web chat and help desk service. You can track overall customers of your site. At the same time, you can perform multiple live chat and transfer file through it. On the other hand, it is also integrated with powerful feature that helps you monitor real time website visitors along with geo location mapping. It also offers you customizable operator console, collaborative chat, customizable chat button, customizable operator console, customizable visitor chat window, customizable greeting messages and co browsing facility for handling live chat operations in better manner. In addition, Spell checker, intelligent dictionary, auto suggest and pre defined options are other exceptional attributes of the software that make typing of correct text much easy. Now, the newly released version of eAssistance Pro tool is available with more powerful features like recently designed chat window for space management. The chat display panel is now merged with the message option and it is incorporated with new common text settings for all ongoing chats. Furthermore, within the upgraded version of eAssistance Pro, local time of visitor depends upon their geo location displayed under the visible tab in Task panel. Users can also resize the operator to operator chat window as per their need. Another significant aspect of software is its interactive, GUI, and self descriptive features that enable admin to perform multiple live chat sessions with visitors and canned responses. With the help of this tool, you can also monitor website traffic, visitor statistics and summary of visitors. Now, free trial version of the eAssistance Pro is available for 30 days. The free trial version of Online Live Help Tool helps you to get familiar with all the functionalities. visit: www.online.livehelptool.com